WiFiFly Privacy Policy

Last updated: 24 July 2026

Who we are

WiFiFly is a New Zealand business operating from Christchurch, New Zealand. For any privacy-related questions or requests, contact our Privacy Officer at help@wififly.co.nz.

What we collect and why

During a WiFi audit, we collect the following technical data to provide the speed audit service:

• Your public IP address (for approximate geolocation and speed test server selection)
• Download and upload speed timing data (measured in Mbps)
• Ping latency and jitter measurements
• Your browser user-agent string (to identify device type and operating system for compatibility)
• Rough GPS location (latitude/longitude), only if you grant permission when prompted

If you choose to reserve a WiFiFly hardware kit, we additionally collect: your full name, shipping address, phone number, and email address — solely to fulfil your order.

WiFiFly does NOT monitor, capture, or store your private home network traffic, device contents, or browsing activity.

How we store it

Your data is stored on servers located in New Zealand. We do not share or sell your personal information to third parties. We do not transfer your data offshore.

How long we keep it

Anonymous speed audit telemetry (IP address, speed results, browser info, GPS coordinates) is retained for 90 days and then automatically deleted. If you place a hardware order, your contact details and reservation records are retained for 7 years as required by New Zealand tax record-keeping obligations (Inland Revenue), after which they are permanently deleted.

Your rights under the Privacy Act 2020

Under the Privacy Act 2020, you have the right to:

• Request access to any personal information we hold about you
• Request correction of your personal information if it is inaccurate
• Request deletion of your personal information (subject to tax record obligations)

To exercise these rights, email us at help@wififly.co.nz. We will respond within 20 working days as required by the Act.

Complaints

If you have a privacy concern, contact us first. If we cannot resolve it, you may complain to the New Zealand Privacy Commissioner at privacy.org.nz.